Privacy Policy

Last updated: October 2025

Infinity Toner Cartridges (“we”, “us”, “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website (www.infinitytonercartridge.co.za), make purchases, or contact us.

By using our website or providing your personal information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following personal information:

• Contact details: Name, email address, phone number, billing/delivery address.

• Payment details: Transaction information when you make a purchase (we do not store your full card information).

• Account information: If you create an account on our website.

• Communication records: Emails, WhatsApp messages, or phone calls with us.

• Technical data: IP address, browser type, device information, and cookies when you use our website.

2. How We Use Your Information

Your personal information may be used to:

• Process and fulfill your orders.

• Deliver products and manage shipping logistics.

• Communicate with you regarding your order, support, or inquiries.

• Provide updates, promotions, or marketing (if you have opted in).

• Improve our website, products, and customer service.

• Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell your personal information. However, we may share it with:

• Service providers: e.g., courier companies, payment gateways, IT support.

• Legal authorities: if required by law or to protect our rights.

• Business partners: only where necessary to fulfill your order.

All third parties are required to respect your information and comply with the Protection of Personal Information Act (POPIA).

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or loss.
However, no online system is completely secure. You acknowledge that you provide information at your own risk.

5. Cookies & Tracking

• Our website uses cookies to improve functionality, analyze site traffic, and personalize your experience.

• You can disable cookies in your browser settings, but some parts of the website may not function properly.

6. Your Rights

Under the POPIA and other applicable laws, you have the right to:

• Access the personal information we hold about you.

• Request correction of inaccurate or outdated information.

• Request deletion of your information, where legally possible.

• Opt out of marketing communications at any time.

To exercise these rights, contact us at info@infinitytonercartridge.co.za.

7. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes stated above or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📧 info@infinitytonercartridge.co.za
📞 +27 61 982 5305 / +27 68 196 6139
📍 Block E 1030 Eland Cl, Alberton, 1449, South Africa